We hope this finds you well. We have finally made it to a Phase to reopen. There are many new protocols and requirements to follow for our reopening.
Clients:Our waiting area will be closed. You will be waiting in your car until we call you for your appointment time and give you the go ahead to enter the building. You cannot wait in the lobby. Once in the lobby, we will meet you and go over the Covid-19 questionnaire prior to your appointment as well as take your temperature via non contactless thermometer. If you have a reading of 100.4 or more, you will not be allowed to have your session and we will reschedule. You will also be rescheduled if you show any signs or symptoms of cold or flu.
A mask is required upon entering our building and will need to be worn the entire session. When face down, we can set up the face cradle with a pillowcase that will allow for you to remove the mask keeping your face down. When you are face up or side lying, a mask is required.
We will be calling you the day before your appointment to go over a Covid-19 pre-screen checklist. Payment will be required over the phone for noncontact payment. We appreciate that you offer gratuity at sessions, that can be added at the time of payment or a new system of gratuity envelopes will be placed in the room at your session if you opt to leave gratuity.
Once the session is complete, you will redress, and your therapist will re-enter the room to go over the session and rebooking can take place at that time.
Therapists:We are required to wear a mask with a face shield or goggles the entire session. We are also required to wear clean smocks or gowns for each session. They are asking that we "consider wearing disposable gloves where appropriate for the core activity". We don't foresee wearing gloves as we use our forearms to massage with also... its all about washing our hands and arms with soap and water to achieve the best safety precautions.
We also need to be Covid-19 tested every 14 days.
Room Sanitizing: Our rooms will be cleaned daily before and after each session with EPA approved disinfectants. Each session will have single use sheets, pillowcase and blanket. We will have hand sanitizer in each room with 60% alcohol or greater per guidelines.
Both treatment rooms will now have HEPA air purifiers in them and working during the sessions.
Sessions not available at this time:
Couples Massage Hot Stone Massage Poultice Massage Pregnancy Massage Any Face Massage is prohibited.
**We are no longer taking No-Fault appointments.**
Appointments: We will contact everyone that we had to reschedule to get you back on the schedule. We have a new booking system that will be sent out in an email and posted here when we are accepting new appointments.
Target Date:Currently our reopening target date is 07/06/20.
WHOA! Right? Tell us about it. Our facility is still therapeutic but very sterile. We as the therapists will still offer our compassion and care during every session. We understand this change is so different than what we all are used to but in time hopefully things will change, but safety first! We do hope you respect the guidelines as we have been given per the NYS DOH and OSHA.
Again, we truly Thank YOU for reaching out to us during this time and we definitely miss seeing you. We'll be in touch to reschedule your appointments.